Shipping & Returns
Shipping on all orders over $199.99 is FREE. Orders below are a flat rate of $16.50.
If you live in an area designated as "extended or remote area" by Canpar and/or Canada Post, there may be an additional surcharge. You will be notified of this surcharge before the order is processed with the option to have money refunded in full and the transaction cancelled without penalty.
Arden's offers a 7-day return period to exchange or return any non special order products. The return is for exchange/store credit only and the item must be in new condition and have original packaging.
If purchased online, there is no refund for freight if the item has shipped. It is the buyers responsibility to pay return freight. The item must be new in the original packaging and unopened to receive a full refund. If the item is opened or not in original packaging Arden's may at its own discretion deny the request or it may be subject to a 20 percent restocking fee upon return. Arden's will work diligently to help provide the buyer with help should any issues arise.